FAQ

A curious mind is a healthy mind, find your answers here:

  • Will my personal data be kept confidential?

    Please be assured that we take data protection very seriously, and your information will not be shared with third parties. For more information, please read our Data Protection section for more information on this topic.

    Are your products genuine?

    Yes, our products are genuine. We have a trusted supplier network and would never supply non-genuine goods.

    How can I know about special offers ?

    All you need to do is register to receive our newsletter which will send you information about all our special offers.

    What if my question is not answered here?

    Please do not hesitate to contact us if you have any further questions:
    By Email – hello@hallburg.ae
    By Telephone – +971 (0) 2622395

    What is the shelf life of fragrances?

    The shelf life begins with the first spray. Once the scent has been introduced to air, allowing for 3 years shelf life if it is stored properly.

    Where is the best place to store my fragrance?

    The best place to store your fragrance should be in a dark and cool space with stable temperature. Light and high temperatures should be avoided.

    How do I choose the best fragrance for me?

    Please contact our Customer Care team at hello@hallburg.ae and our customer specialist will assist you with personalized recommendations.