FAQ

A curious mind is a healthy mind, find your answers here:

  • I’ve not heard of your company. Are you new?

    We have a vast amount of experience in the industry. Our management team has been active in the beauty industry for over 15 years, and on a global scale.

    Will my personal data be kept confidential?

    Please be assured that we take data protection very seriously, and your information will not be shared with third parties. For more information, please read our Data Protection section for more information on this topic.

    What are niche perfumes?

    ‘Niche’ is the name given to perfumes which are often interesting, unusual, special, difficult to find – and sometimes pricey, too. There has been a huge rise in ‘niche’ perfumery, in the past few years, with many fascinating new names appearing on the fragrance scene. They all work with the same ‘palette’ of fragrance ingredients, but often the niche perfumers try daring combinations, or are inspired by very personal events and experiences. All fragrances tell a story, and exploring ‘niche’ perfumes can be a great way to learn about the olfactory universe.

    Are your products genuine?

    Yes. Supplying non-genuine goods is a criminal offence and would put our company and customers at risk of legal action, and liable for damages. We have an established and trusted supplier network.

    How can I know about special offers ?

    All you need to do is register to receive our newsletter that will send you information about all our special offers.

    What if My question is not answered here?

    Please do not hesitate to contact us should you have any further questions:
    By Email – hello@hallburg.ae
    By Telephone – +971 (0) 2622395

    What is the shelf life of fragrances?

    The shelf life begins with the first spray. Once the scent has been introduced to air, allowing for 3 years shelf life if it is stored properly.

    Where is the best place to store my fragrance?

    The best place to store your fragrance should be in a dark and cool space with stable temperature. Light and high temperatures should be avoided.

    How do I choose the best fragrance for me?

    Please contact our Customer Care team at hello@hallburg.ae and our customer specialist will assist you with personalized recommendations.

    How can I know the expiration date of fragrances?

    There is no “strict” expiration date for perfume unlike cosmetic products, but an optimal date of use. The advice period is 36 months; however, this depends on the storage conditions which should be without light, no humidity, and no warm temperature..